Legal
Privacy Policy
BSC International provides managed IT, security and cloud services to businesses. This policy explains what information we collect through this website and in the course of delivering those services, and what we do with it.
Information we collect
When you submit a form on this site we collect your name, email address, company, phone number (if provided) and the content of your message. Client portal accounts also store the support requests you raise. We do not collect payment card details through this website.
How we use it
We use your information to respond to enquiries, deliver contracted services, provide support and send service-related notices. We do not sell personal information, and we do not share it with third parties for their own marketing.
Service providers
We use vetted providers for hosting, email delivery and business software. They process information on our instructions and under confidentiality obligations. Where we act as a processor for client systems, we do so under the terms of the applicable services agreement.
Retention and security
Enquiry records are kept for up to 24 months after our last contact. Client records are retained for the term of the agreement plus any period required by law. Access is limited to staff who need it, protected by multi-factor authentication and logged.
Your choices
You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of non-essential email at any time. Contact hello@bscinternational.com and we will respond within 30 days.
