Services
Support, security and infrastructure — owned end to end.
Take one service or the whole stack. Everything is delivered by the same team, under one agreement, with response times written down.
Managed IT Support
A helpdesk that actually picks up.
We take the ticket queue, the laptops, the onboarding, and the 4pm panic off your team's plate — with engineers who know your environment by name.
- Live helpdesk, no phone trees
- Remote and on-site response
- Device lifecycle and onboarding
What you get
- 01Live helpdesk, no phone trees
- 02Remote and on-site response
- 03Device lifecycle and onboarding
Monthly reporting and a named engineer accountable for it.
Cybersecurity & Compliance
Close the gaps before an auditor or an attacker does.
Layered protection and a documented posture you can hand to a client, an insurer, or an auditor without rewriting your story.
- Endpoint and identity protection
- Phishing simulation and training
- SOC 2, HIPAA and CMMC readiness
What you get
- 01Endpoint and identity protection
- 02Phishing simulation and training
- 03SOC 2, HIPAA and CMMC readiness
Monthly reporting and a named engineer accountable for it.
Cloud & Infrastructure
Move to the cloud without losing a Tuesday.
Microsoft 365, Azure and AWS built for how your business actually works — then tuned every quarter so the bill stops creeping.
- Migration planning and rollout
- Cost and licence optimization
- Server and virtualisation support
What you get
- 01Migration planning and rollout
- 02Cost and licence optimization
- 03Server and virtualisation support
Monthly reporting and a named engineer accountable for it.
Network & Connectivity
Infrastructure that stays quiet.
Design, install and manage the switching, Wi-Fi, firewalls and phones behind every good workday, sized for where you're going.
- Firewalls and secure remote access
- Business Wi-Fi and structured cabling
- VoIP and unified communications
What you get
- 01Firewalls and secure remote access
- 02Business Wi-Fi and structured cabling
- 03VoIP and unified communications
Monthly reporting and a named engineer accountable for it.
Backup & Disaster Recovery
Recovery you've actually watched work.
Immutable backups, documented runbooks and scheduled restore tests, so a ransomware event is a bad afternoon instead of a closing chapter.
- Immutable off-site backups
- Tested restore drills
- Defined RTO and RPO targets
What you get
- 01Immutable off-site backups
- 02Tested restore drills
- 03Defined RTO and RPO targets
Monthly reporting and a named engineer accountable for it.
IT Strategy & vCIO
Someone in the room who's done this before.
Quarterly roadmaps, a real budget, and vendor negotiation handled by people who are not on commission from anyone.
- IT roadmap and budgeting
- Vendor and contract reviews
- Quarterly business reviews
What you get
- 01IT roadmap and budgeting
- 02Vendor and contract reviews
- 03Quarterly business reviews
Monthly reporting and a named engineer accountable for it.
Let's make IT one less thing to think about.
Tell us about your business and we'll tell you how we can help. Friendly conversation, straight answers.
Talk to a real personOr call us at (617) 431-8901